Last Updated: November 10, 2025
NanyaFitness (“we,” “our,” “us”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our coaching programs, website, and digital services.
We operate in compliance with all relevant Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
If you have any questions, you may contact us at:
Email: [email protected]
Phone: +1 (587) 968-6359
Location: Calgary, Alberta, Canada
1. Information We Collect
We collect personal information only as necessary to deliver our services. This includes:
1.1 Information You Provide
- Full name
- Email address
- Phone number
- Date of birth (optional)
- Health or medical considerations relevant to training
- Fitness goals, experience level, and assessment details
- Payment information (processed through secure third-party providers)
1.2 Automatically Collected Information
When you use our website or platform, we may collect:
- IP address
- Browser type
- Device information
- Usage data (pages visited, duration, interactions)
- Cookies and analytics data
1.3 Sensitive Information
For certain programs (e.g., postpartum training), you may voluntarily share health-related information. We only collect this with your consent and use it solely to tailor your program safely.
2. How We Use Your Information
We use your personal information to:
- Create personalized fitness or nutrition programs
- Provide coaching sessions, feedback, and support
- Process payments and issue receipts
- Communicate important updates, training resources, or reminders
- Improve our services and customer experience
- Maintain safety, accuracy, and program personalization
- Comply with legal or regulatory requirements
We do not sell or rent your personal information.
3. How We Share Your Information
We may share your information only in the following cases:
3.1 Service Providers
Trusted third-party vendors that help us operate (e.g., payment processors, email platforms, analytics providers). These providers are bound by confidentiality agreements.
3.2 Legal Compliance
We may disclose information if required by:
- Law enforcement
- Court orders
- Regulatory authorities
3.3 With Your Consent
Any sharing beyond the above requires your explicit permission.
4. Data Storage and Security
We take reasonable administrative, technical, and physical measures to protect your information from:
- Unauthorized access
- Loss or theft
- Misuse
- Alteration
Despite these measures, no system is fully immune to vulnerabilities. We encourage secure practices when sharing personal information online.
5. Retention of Personal Information
We retain your information only as long as necessary for:
- Delivering your program or coaching
- Legal, accounting, or reporting obligations
- Resolving disputes
- Maintaining accurate client records
Information no longer required will be securely deleted or anonymized.
6. Your Rights (Under Canadian Law)
You have the right to:
- Access your personal information
- Correct inaccurate or incomplete data
- Withdraw consent for non-essential uses
- Request deletion of your information
- Request information about how your data has been used or shared
To exercise these rights, contact us at [email protected].
7. Cookies and Tracking Technologies
We use cookies and similar tracking tools to enhance the website experience. You may disable cookies through your browser, though some features may not function fully if you do so.
8. Children’s Privacy
Our services are not directed to individuals under 16. We do not knowingly collect information from minors without parental consent.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these sites. Users should review their policies independently.
10. International Transfers
If you access our services outside Canada, your data may be stored or processed by third-party providers in other jurisdictions. We ensure these providers maintain an adequate privacy standard.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted with a revised “Last Updated” date. Continued use of our services constitutes acceptance of the updated policy.
12. Contact Us
For questions, requests, or privacy-related concerns, contact:
NanyaFitness
Calgary, Alberta, Canada
📞 +1 (587) 968-6359
📧 [email protected]
